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For people who...
...want to evaluate their staff with an understandable, transferable model
...want to understand the needs and motivational factors of their staff, so that they can support them individually and situationally.
...have the ambition to lead their staff into self-responsibility.
...want to make performance measurable and then to increase it.
...want to get into self-reflection with their staff to develop a continuous upward spiral of results
Contents:
Leading in hard times
More performance & more success – My staff and I ...
The area of conflict: to support the staff but also to achieve big results
How to recognise different personality types
What has the personality of a leader to do with the success of a leader?
Recognise the behaviour and needs of your staff – with the goal to achieve peak performances
To treat conflicts in fair ways
Identify conflicts early, including reasons for conflicts
Diffuse explosive situations
Resolve opposing interests fairly
To train self-responsibility
Create personal development plans for all staff
Staff motivation and a way for independence
Improve performance
Performance expectations between supervisor and employee
Lead employees to success: confirm performance and correct mistakes
To train self-reflection
Staff Feedback: the attitude of a leader
Appraisal interview: The "Ins & Outs"
Communication and Coaching
Supporting and Challenging means communicating!
The quality of your Communication tells you something about the
quality of a Coach
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